Refund Policy

Last updated: October 2025

At HumanA (humona.in), we strive for complete customer satisfaction. This policy explains when refunds may apply for our AI courses, automation tools and software services.

1. Eligibility for Refund

Refunds are offered only in cases of duplicate payment, technical failure, or if the purchased digital content is not delivered within the promised time.

2. Non-Refundable Items

All digital courses, AI downloads and automation tools become non-refundable once accessed or downloaded, as they are instantly delivered digital assets.

3. How to Request a Refund

Email your request to contact@humona.in within 7 days of purchase. Include your order ID and transaction details.

4. Processing Time

Approved refunds will be credited to your original payment method within 7–10 working days, depending on the bank or gateway.

5. Contact

For any refund-related queries, please reach us at contact@humona.in.